Support

There are several ways in which you will receive support during the program from Udacity's network of Mentors and Reviewers, as well as your fellow students.

Study Groups

Click the blue chat icon on the bottom left of your classroom to open your Study Group!

In Study Groups, you'll have different rooms where you can talk to your fellow classmates, as well as Mentors for your class.

Your in-classroom Mentors will be your guide through the program and will do the following:

Help you set learning goals.
Guide you to supplementary resources when you get stuck.
Respond to any questions you have about the program.

There are separate rooms for each project, which unlock as you progress through the program, as well as a room for general discussion.

To join Study Groups, click on the blue chat icon in the left hand menu when you are in the classroom. Then, agree to the Terms of Service. Lastly, join the 'My Classmates' channel to introduce yourself and meet your classmates.

Knowledge

Find commonly asked Questions and Answers

Check out our forums called "Knowledge". This is where student's such as yourself post questions and get answers from the Udacity community. You can browse great answers to questions about projects, technical issues and content. Check it out by clicking the button below.

If you don't see a question that you want to be answered, go ahead and post it yourself to get a quick response! Get to Knowledge at the button below or the lightbulb icon in the left-hand menu.

Filter by Nanodegree and Project to find questions and answers classmates have posted.

You can always get back to Knowledge by clicking on the lightbulb icon on the left of your screen.

Reviews

For each project you submit, you will receive detailed feedback from a project Reviewer. Sometimes, a reviewer might ask you to resubmit a project to meet specifications. In that case, an indication of needed changes will also be provided. Note that you can submit a project as many times as needed to pass.

Feedback

We value your feedback and we are constantly working to improve your experience in the classroom. In order to keep our content up-to-date and address issues quickly, we've set up a Waffle board to track error reports and suggestions.

If you find an error, go to the Waffle board and file an issue by clicking on the "Add issue" button (you will need a GitHub account for this). Give your issue a descriptive title, and include the details of the issue in the body of the message. Links and screenshots, if available, are always appreciated!